Lifetime Repair
We have made the choice to give priority to the quality of our products rather than quantity.
Our products are guaranteed for life if used correctly.
If you have an Around Mrs. O product that needs repair or has a quality concern, please send us the following information to you@aroundmrs-o.com or in the box below:
° a clear picture of the damaged part
° a copy of the receipt/invoice or the order number
° a description of the problem.
Our products are guaranteed for life if used correctly.
If you have an Around Mrs. O product that needs repair or has a quality concern, please send us the following information to you@aroundmrs-o.com or in the box below:
° a clear picture of the damaged part
° a copy of the receipt/invoice or the order number
° a description of the problem.
Once we have the necessary information, we will inform you how to proceed with the repair/exchange.
Important:
* Without the necessary documents, no returns or repairs can be processed.
* Our repair service is free. We only ask you to pay the local postage rate to send your items. All costs will be covered by Around Mrs. O.
* All items returned must be washed and clean. We will not accept dirty clothes.
* If the item is considered unrepairable, we may, at our discretion, find an alternative solution for you.